By Jeffrey J. DeWolf
3 MIN READ
Business owners and leaders share a single driving purpose: Perform well, sustain or grow, and be profitable. They also share a common challenge: People issues. An organization’s people are either the secret ingredients to a great recipe, or the toxin that poisons the dish.
We tend to over complicate stuff. Human nature is human nature. At the core of human nature is a desire to be happy. Humans are wired to embrace things that are pleasant and to resist things that are not. While happiness itself is wildly complex, one thing is certain: Having a bad job is bad.
To HAPPYORNOT®, το παγκόσμια βραβευμένο σύστημα μέτρησης Ικανοποίησης του Πελάτη, υποστηρικτής στο Συνέδριο «Καλές Πρακτικές στην Εξυπηρέτηση Πελατών» 2016.
By Shep Hyken
3 min read
How would you like your customers to describe your customer service? One of the highest compliments you can receive is when customers say, “They have the best customer service. They go above and beyond.”
By Sofia Sapojnikova | HappyOrNot
4 min read
Collecting more than 140 Million feedback a year from more than 2,000 companies has enabled HappyOrNot to gather an extensive worldwide market intelligence database.